Home Improvement Tools
If you choose “Free Shipping” service for parcel under 2KG, we will arrange shipment by Aliexprese Standard Shipping, which is the recommended logistics of Aliexpress. The tracking information will be shown on Aliexpress and you can see the update tracking status very clearly. For any shipping queries, you can contact us or Aliexpress for assist.
For US shipments we will arrange shipment by ePacket. If you choose other shipping service, please kindly take reference the transit time we commit.
For the shipments over 2kg, we will only arrange it by express shipping. You can choose DHL/ EMS/ SPSR/ FedEx/ Aramex, etc.. The transit time please you take reference of our arrival commitment. It is except the delay of customs clearance problems at destination countries.
We need you to provide the declare value we should show on the commercial invoice for any express shipments. If we didn't received any notes about your special request, we will only declare 30% of the real value on the commercial invoice.
Before purchasing, we welcome you to contact us for any questions you have of the products you are interested. If you don't satisfy with the product you bought, please contact us first. You can return the product for exchange or refund. In this case, buyers should pay for the both shipping fee for sending & returning. For defective items or repair items, buyers should pay the return shipping fee and we will ship the replacement free.(Only applicable for items after receiving in 60 days.)
For DOA product, we have the right to ask buyers to provide images/ videos to prove the DOA products. After we confiirm the situation, we will arrange full refund.
All the products are well tested before shipping. If any DOA shipments you got, please contact us first instead of open disputes. We will get back to you in 24 hours & assist you for any questionis.
Thank you for choosing our products and thank you for your cooperation!
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.|
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|